Относно
This interactive online course is designed to help VET teachers to understand and apply the Lewis Model, a powerful framework for analyzing cultural behaviors. What to Expect: - Engaging Video Content: Learn through dynamic videos that explain key concepts and real-world applications of the Lewis Model. - Learning Materials: Access downloadable resources and guides to deepen your understanding and support your learning journey. - Final Quiz for Assessment. By the end of the course, you'll have the tools and knowledge to better understand cultural behaviors and adapt to diverse intercultural contexts.
Преглед
1. The Lewis Model
2. Communication styles across cultures in tourism
3. Guest expectations and cultural sensitivity
4. Dining etiquette and cultural preferences
5. Conflict resolution across cultures
6. Hospitality and body language across cultures
7. Cultural perceptions of time in hospitality
8. Tipping culture and service expectations
9. Religious and cultural considerations
10. Cultural perspectives on sustainability
Final quiz

